55 minute one day and no answer.
85 minutes holding with a disconnect another day.
Today. This interaction has been going on since 10:32 AM.
Verizon clearly is un-able to explain it’s own bills.
I do not have any more time today to give Verizon.
Verizon is unable to tell me why they are without notification and explanation changing my rates month-to-month.
I will not be able to pay a bill that the generating business has no explanation for and cannot explain.
My last three interaction with Verizon simply hanging up with me and or ignoring my chat message.
Sorry to hear about those long wait times you experienced the other day. Are you still in need of assistance with your account?- Henry
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