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Continual Unauthorized Cahrges

55 minute one day and no answer.

85 minutes holding with a disconnect another day.

Today. This interaction has been going on since 10:32 AM.

Verizon clearly is un-able to explain it’s own bills.

 I do not have any more time today to give Verizon.

Verizon is unable to tell me why they are without notification and explanation changing my rates month-to-month.

 I will not be able to pay a bill that the generating business has no explanation for and cannot explain.

My last three interaction with Verizon simply hanging up with me and or ignoring my chat message.

Re: Continual Unauthorized Cahrges
Customer Support

Sorry to hear about those long wait times you experienced the other day. Are you still in need of assistance with your account?- Henry