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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Dialing Puerto Rico
TaylorCAH
Member

Verizon, why am I getting a message that a call to Puerto Rico will have international charges? It is not an international call. Thanks for a quick response.

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Re: Dialing Puerto Rico
vzw_customer_support
Customer Support

We can understand your concern regarding the notification of charges to Puerto Rico. Please allow us the opportunity to look into this. Can you please send us a Private Message?

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Re: Dialing Puerto Rico
chrispr
Member

The issue is with Wi-Fi calling. I get that message too and I was told to just ignore it. Doesn't seem like a great solution..... Apparnetly there are some really old plans that charge long distance when calling to PR but any other plan shouldn't including current ones. 

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Re: Dialing Puerto Rico
vzw_customer_support
Customer Support

Our goal is to ensure that you get the best and most accurate answer about your WiFi Calling concerns (https://www.verizon.com/support/wifi-calling-faqs/), chrispr. You are correct about how the plan you have may impact your calling rates. What is the name of our calling plan? We'll be happy to check this issue further for you. -Antonio

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