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Did not receive $400 prepaid MasterCard rebate based on Black Friday 2019 deals

Verizon is a big cheater company...I along with my two friends bought 3 I phone 11s and 3 new lines On Black Friday 2019 deal with a $400 prepaid MasterCard for each line...we haven’t received the MasterCard yet. We spent hours on talking with the customer care representatives repeating the same story again and again. But, all in vain. We didn’t receive any rebate as promised by Verizon. We all (4 people who are in line now) are immediately transferring to t-mobile because of this horrible experience with Verizon..and I recommend not to ever use Verizon services..these people are pathetic. God bless them.