Changed from at&t after many years to Verizon. Left the store very satisfied with my new phones and switching service to Verizon. I have a printout stating what my monthly bill would be. One week later got a bill for over twice as much. Was not told of the extra charges when signed up. Also was told we would get a law enforcement discount as me and my husband have over 50 years of service. That was also printed on my estimate. Today I was told they only honor state law enforcement not federal. Well we protect the civilians from high security felons but that's not good enough for Verizon. To say the least I was blindsided in so many ways when I switched over. I have seven days to cancel. Enough said. Poor poor Verizon communication
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