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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Downloaded app

Hi, I downloaded several spam messaging apps few days ago on my new iPhone 11 I recently purchased.  unfortunately none of them worked rather one app which offered ringtones is still on my voicemail. I was told by Verizon employee  to reset the Phone  to factory settings to see if that worked but the annoying ring tone is still there. Any suggestions w/out going to Verizon to get another phone ?