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Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Fall Switch Promotion

Did anyone else purchase new iPhones in the fall with the promotion for a Echo Dot/Smart plug, $200 Mastercard gift card, as well as a trade in promotion? I've been in contact with Verizon regarding the $200 giftcards owed 5 times now and I've been told the run around each time. It's subimitted and under review, it will take 7 to 10 business days. Well this has taken 2 months with no end in site. This is the first issue i've ever had with Verizon. I've been a loyal customer for several years. Why isn't this resolved?