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Inbound block on auto-responses
HopsandVinyl
Member

I'm testing something where I send an sms message phone to an email address. That mailbox then replies back with a 'Your message has been received' auto-reply as a confirmation to the user. That auto-reply is killed off prior to arriving by VZW. I am aware of the reason for the block to try and limit spam, is there any way to enable / allow an exception for specific inbound messages?

Support said all is well and it has to be something outside of VZW control, even though the NDR I receive on the mail server states it was dropped on the receiving side.

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Re: Inbound block on auto-responses
vzw_customer_support
Customer Support

We know how important it is to be able to receive all of your messages. We would be more than happy to help you find a solution! We will be sending you a Private Note, so we can further assist you. MoniqueH_VZW 

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