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Iphone 11 - Texting Issues
ddorich
Member

I cannot text android devices (green text bubbles) on my iphone 11.   I have done all of the common troubleshooting, IOS is current, SMS is enabled, toggled Airplane mode, reset network settings.  Tried texting a brand new number/text thread.    

Please help!

ddorich

Re: Iphone 11 - Texting Issues
vzw_customer_support
Customer Support

Hello ddorich! We're sorry about the trouble, and we'd love to help. Please reply to our private note to better assist you. ~Aaron

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Re: Iphone 11 - Texting Issues
SW1234
Member

Any resolution? I am having the same issue with the iPhone 14. 

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Re: Iphone 11 - Texting Issues
vzw_customer_support
Customer Support

Oh, no! We would be more than happy to help with any issues you are having. Please send us a PM, so we can help.

*Cassandra

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Re: Iphone 11 - Texting Issues
SW1234
Member

I have contacted tech support and their answer was that they can't do anything beyond what the chat bot already recommended and that I have to get a 3rd party app and use it to send and receive techs with Android users. No thanks for any more wasting my time with tech support. 

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Re: Iphone 11 - Texting Issues
vzw_customer_support
Customer Support

We will not give up on you, SW1234. We are sending a private note to look further into this matter.

-George

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