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Is the cruddy service due to 5g upgrades?

Used to have super nice service.  For the last year we have had 1 bar LTE and 3G. Can’t send pictures unless I go to one spot in the house.  What is going on?  Was told it was 5g upgrades but they aren’t in our area yet.  Even in downtown peoria I sometimes have one bar.  Been with Verizon forever but getting ridiculous.