Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Multi line protection
pbasham0001
Member

My daughter lost her phone at a funeral. I thought I had all of my lines insured.  The multi line protection plan was offered to me because I assumed the agent had my best interest in mind. This was not the case. I was scammed, lied and deceived by Verizon.  I have been with Verizon for over 10 years.  I went back and forth with customer service with Asurion and Verizon for 2 days, being on hold for 90+ minutes.  To be told that there is nothing neither  can do to help me.  IF I WAS AWARE THAT ALL OF MY LINES DID NOT HAVE INSURANCE, I WOULD HAVE INSURED THEM before trying to place an insurance claim.  I thought the multi line device program protected my whole family not only 3 members.   This is a scam by Verizon.  

Thanks not treating me with loyalty like I have been to Verizon

0 Likes