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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
New phone & turning off my iPhone on old device
Peaches131
Member

Hi - my son received a new phone for Christmas & we returned his old phone timely but Verizon sent me a text that we were going to be charged if we did not turn off the feature 'find my iPhone' on the old device (which they now have). I'm afraid turning this feature off of his current phone will disable me to track his phone now. Please help

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Re: New phone & turning off my iPhone on old device
mama23dogs

This tells me you have not logged into his iCloud/iTunes  account. 🤨
When you log into the iCloud account it will show two phones, old and new. You can remotely erase his old phone. Erasing the old phone has no effect on the new one.

 

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Re: New phone & turning off my iPhone on old device
mama23dogs

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