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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Not Receiving SMS messages
Krystal6768
Member

recently updated my phone number and I was having issues with receiving SMS messages. I was receiving all phone calls calls, able to send SMS messages and send / receive text messages from Apple users. But was not able to receive SMS messages. After 2 hours on the phone with Apple and 1 hour with Verizon, no one could find out the issue.... 

 

thanks to googling I was able to find the issue, which was the HD calling add on. If you are having this issue I would urge you to unenroll in HD calling and see if that fixes it. 3 hours wasted for a quick 1 button fix. 

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