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I just activated my 11 max and I can't receive no calls. I do receive messages from iPhone phones not from androids though.
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I have the same exact problem and Verizon does not seem to have a fix for it... I have already gone to Apple 3 times and they even gave me a replacement phone. Still had the same issue immediately after setting up the new phone. I have spent hours talking to level 2 tech support and they also don't know what the problem is. I'm not sure who is responsible for this issue, but I just want it fixed. I've spent a ton of money on the phone as well as Verizon's expensive service plans. Shouldn't be dealing with this...
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I am experiencing the same issue. Our Apple phones will ocassionally ring. Last month my wife was so convenced that it was her iPhone 6 that I had to buy her a iPhone 11 ($$$) but the problem continues. We both (mine is a newer iPhone 😎 will just get notification that we have a voicemail. No phone ring at all. I will immediately call her and it rings. I'm super annoyed. Is the new 5G rollout causing this? Who do I complain to?
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Did you ever get this fixed? I'm dealing with the same issue on my daughter's iPhone 11.