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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Support Case is open for a week
Rarora
Member

Hi,

I am unable to send group messages to group containing iphone and androids. My case is open for almost a week and still no resolution.

called customer care multiple times, they put me on hold and no one respond after that. Really dissappointed.

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Re: Support Case is open for a week
Rarora
Member

Last message I received was on Friday 11/29, ( issue is still not resolved)

Free Verizon Msg: Our review of your reported service issue (NRB000010047466) is nearly complete. Verizon Tech Support will call you in 24 hours with more info.

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Re: Support Case is open for a week
Rarora
Member
 
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