I ordered the iPhone 11 Max Pro a few hours later an offer for customer loyalty was sent to me which figures! The catch is that you have to use the offer code when ordering, ha! So I call they can cancel my order which should be confirmed in 24 hours then I can re-order and use the offer. Simple right? Uh no it’s been 4 days and still can’t reorder mostly due to a trade-in. While do these reps not know how it works? Hopefully I can still use the offer whenever it is that I can re-order!