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Unlocking Phone
Landi_5454
Member

I bought my phone out 04/28/20 online through My Verizon App,  I don’t owe anything on it.... but some reps are telling me I still can’t get it unlocked until 30 days but a few other reps I spoke with said they can go around the security policy and have it unlocked in a few days I just need to talk to the right person.... Is there a way around getting my device unlocked???? Can I get it unlocked and go to other carrier??? I have been with Verizon for over 2 almost 3 years

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Re: Unlocking Phone
bearone21
Leader

it depends where you are in the billing cycle before you'll see a $0 balance, then you'll be unlocked but no guarantees of taking your phone to another carrier, even with their sim card.

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Re: Unlocking Phone
rcschnoor
Sr. Leader
Sr. Leader

Phones purchased from Verizon are locked to Verizon for 60 days in order to curtail fraud. Why would you purchase a phone from Verizon just 1 day ago if you are planning to move to another provider? Why not purchase from the new provider or purchase an unlocked version of the device?

https://www.verizon.com/about/consumer-safety/device-unlocking-policy

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