Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon online promotion is a scam !!!

Saw this online-only promotion on Verizon website back in August, pretty good deal. Basically buy a new IPhone 11 Pro Max with a new premium plan, you get $450 credits plus a $150 rebate giftcard. I was happy with the deal and bought a new Iphone 11 pro max on Verizon website, and switched my wireless plan from AT&T. Everything goes well, except they didn't show up in my bill. Called in several times, all agents talked nicely, and assured me that everything is alright, and it will appear in my bill after 3 billing cycles. Never happened. Called in again, now told me that there was no such online promotion. 
Besides this, I also traded in my iPhone 7, with a promise of $600 value, but only get $125, called in also, the rep also told me that it's adjusted back $600 and the credit will appear in my bill after 3 billing cycle. Which also never happened. 
I'm speechless about Verizon's practice, won't trust them anymore. No business integrity at all.

Re: Verizon online promotion is a scam !!!
Sr. Member

Many others have reported same problem seems there promotion change by who you ask and apply on how they want