Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon signal strength

I have been calling Verizon tech coach and customer service for the last three months about the signal strength. I live in a full 4GLTE coverage area but I struggle with a single bar signal that keeps fluctuating. I am tired of calling the customer support. They made me wipe my phone twice and start over. They made me use WiFi calling, but that does not work either. They kept telling me that a booster will be ordered but it's always on backorder and never ever gets shipped. They also said they will deploy network engineers to call me, no one called. I am a customer with Verizon for 10 years and I am so disappointed now. Today an associate made me wait on the line for more than an hour telling me that she is transferring me to an advanced support. Is anyone else experiencing such poor response from customer service.

Re: Verizon signal strength

Suggest you post this issue again on the "General" service forum.  Since I have the exact same problem I've found numerous posts about this but most are posted on the forum for the specific model of phone.  PERHAPS (though it's doubtful) if everyone with this problem posted there we MIGHT get some sort of credible response besides essentially ... So sorry to hear you've been having problems.  We pride ourselves on providing the best service possible. ... never an answer mind you, just garbage ... I'm seriously thinking of changing carriers myself ... been with them for over 12 yrs!😖

Hope you're subscribed to get replies to your post