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assigning a sound for incoming mail

Assigning a sound for AOL. Sounds simple? But no matter what I do, the "chord" sound comes up. I want the "chime"  I have all my "chords" deactivated from my sounds. YET, the chord sound comes up whenever I get new email on my AOL app.  I turned off sounds from my mail app, which there is also AOL but I don't check it on there.  Mind boggling.