New variation on the $400 iPhone Thanksgiving / Black Friday 2019 scam.
Bought iPhone 11 on Black Friday. Gave iPhone 11 as a Xmas gift. Traded in old phone and Verizon acknowledges it was received on 2/24/2020. How much credit? $20.
I request the missing $380 and am told via online chat that the trade-in had to occur within 30 days of the purchase.
Wrong. Obviously, that would have been before Xmas. No deadline was stated in the offer.
"Floor manager" for online chat reviewed it and . . .