iPhone 11 was unable to receive text (SMS or MMS) from any Android device.
I inactivated the HD calling add-on within the MyVerizon app for the iPhone line and then all the messages that had been sent to that number but not received came thru onto the iPhone.
I have tried everything I could think of
1- Factory Reset
2- Setup the phone with a New Apple ID
3- Reset Network settings
4- Signed out of iCloud and back in
I am able to get text messages from other Apple iPhones
This worked!!! I just recently switched over to Verizon and could receive iMessages and phone calls but could not receive text messages from Andriod devices. I had tried everything! I was on the phone with Verizon last night for over an hour and they could not resolve the problem, but this worked! Thank you!!!
The HD voice feature is what seems to prevent sms messages from coming through on IMessage. to resolve go into your verizon app or online site and look for the "Add-ons" section and you will see the HD voice feature added on your account for $0.00 where all you have to do is remove it and make it inactive. Afterwards all your missed messages will come through.
I spent an hour+ on the line with support and found this thread while I was on hold. I used the Verizon app on the account holder's phone to manage the HD calls setting and all of my texts (including the ones from support) came through shortly after.