Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
iPhone 11 pro
Wej87
Member

I recently purchased a iPhone 11 pro and I seem to be having slow data no matter how many bars I have. Any help would be welcome. 

0 Likes
Re: iPhone 11 pro
OceanSurf
Member

Signal strength won't matter if the network in your area is saturated. Try turning airplane mode on and off to see if there's any difference. If not, call Verizon and report slow network. Make sure to have some speed reports to tell them from something like Speedtest so you can quantify "slow network" with actual numbers. 

I had a problem like that and they discovered that a tower nearby was reporting just fine, but was having errors. My phone would disconnect from it and switch to another tower and then switch back due to perceived network strength. That caused my data to flow extremely slowly because it would be connecting and disconnecting often.

0 Likes