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iphone 11 calls going directly to voicemail

when using LTE calls go directly to voice mail. unless I If I drop back to 3G it seems to help 


I have been online with Apple - did everything they suggested rebooting, checked all settings they suggested etc. i did not pay this much money for a phone that only works on 3G!  and then doesn't even work then! 

any suggestions would be appreciated?

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