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need to switch numbers between two phones
alizie
Member

I just bought a new 11. I was attempting to manually transfer my info from my old iphone 6...but my son's SE was sitting there. Now my 11 has his info, including phone number, and SE has my info and phone number. How do I fix this?

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Re: need to switch numbers between two phones
vzw_customer_support
Customer Support

As a consumer, I sincerely understand your dilemma, alizie. We want you to have the correct information on each phone. The easiest way is to do a factory reset via iTunes as per this link (https://support.apple.com/en-us/HT201252) on each phone to clear the current content/information. The restore each phone's information using the correct Apple ID for each phone as per this link (https://support.apple.com/en-us/HT204184). We are confident that this will resolve your predicament. 

 

AntonioC_VZW

 

 

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