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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Declining signal quality/service
SN217
Member

I’ve had Verizon for over ten years, and the signal/service has declined so much in the past few months that my boss has told me I have to get another service because it’s affecting my job. No matter how many bars I have, I can’t log into any meetings on my phone. More and more often, my PHONE SERVICE is nonexistent because of no internet signal. I will check an email and try to pull up an attachment, but I’m told, “no signal.” I haven’t gone over my internet allotment, so what is the problem?!? I can't use bad words here, but seriously?! I'm going to lose my job over cruddy service.

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Re: Declining signal quality/service
SN217
Member

I would also like to point out that when I needed Verizon to send the verification code to my phone to submit this, it took FOREVER for my phone to be able to pull up the text link that Verizon sent. This is not the service I signed a contract for and it is getting absolutely ridiculous. 

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Re: Declining signal quality/service
vzw_customer_support
Customer Support
Thank you for reaching out to us today here on social media. We're happy to look into any service issues you're having, so I can review the area with you what city and state are you currenlty located in?

*Gen

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Re: Declining signal quality/service
vzw_customer_support
Customer Support

We want to take a closer look into the service concerns with you. Please send us a Private Note. 

*Gen

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Re: Declining signal quality/service
MoonHar3
Member

Same problem. Last year with 5G is was good. For over a decade with Verizon and several phones I had excellent coverage. Now.... nothing. Zilch. Nada. No bars. This is absurd. And a canned response isn't what we want. Why isn't verizon addressing or responding to this? The comments are all over with all phones. Why is there no service most of the time now? 

I'm looking to switch companies for someone who actually has cell service for my cell phone. 

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Re: Declining signal quality/service
MoonHar3
Member

And yes... me too. I work in Nuclear. I need to be available and not just have Wifi so other Apple phones can text me. 

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