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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Incorrect Timestamp on voicemail on iPhone 13 Pro
DandiJ
Member

I have seen a few messages regarding wrong timestamps but I don't notice any having been resolved.  I am having the same issue.  My timestamp on my voicemail messages is off my a time zone.  My address is correct on my Verizon account and I have tried setting up a different time zone in my phone.

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Re: Incorrect Timestamp on voicemail on iPhone 13 Pro
vzw_customer_support
Customer Support

Oh, dear! Thanks for reaching out. We do want to make sure we're doing all we can to get your iPhone 13 Pro's voicemail timestamps showing up accurately. Please, send us a Private Note, so we can dig into the troubleshooting, and get you taken care of right away!

 

*Chance

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Re: Incorrect Timestamp on voicemail on iPhone 13 Pro
DandiJ
Member

Where do I send the message to?

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Re: Incorrect Timestamp on voicemail on iPhone 13 Pro
vzw_customer_support
Customer Support

Hi there. My name is Heather. You Verizon Wireless account expert. Thank you so much for reaching out on Chat today. How can I help?

*Heather

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