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Invalid Sim
agarcia0510
Member

Help please!! My phone has said “Sim Failure” & “Invalid Sim” for the past day. 

I just purchased this phone so the sim is new. It’s preventing me from having service 😞

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Re: Invalid Sim
tikibar1
MVP MVP
MVP

Have you tried reseating the SIM card?

SIM card removal 

 

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Re: Invalid Sim
vzw_customer_support
Customer Support

Hello! Thank you for reaching out to us on Social Media! I regret knowing your phone isn't working, and a functional device is important! Where did you purchase this device? I want to be sure we get your new activated! 

*Angela

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