Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Iphone 13 "on us" failed promise

Has anyone else been promised "iphone 13 on us" only to have Verizon not apply the credits they promised!!!??????  I have spent countless hours with Verizon reps, being passed around and not one of the over 10 reps can fix the problem created.  This seems like fraud by Verizon, promise trade in credit and then process the sale of the phone without the credit process promised.  Anyone know how to file a compliant with Federal or State regulators?  This surely is fraud by Verizon.

Re: Iphone 13 "on us" failed promise

Having the same problem and frustrations