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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Lots of dropped calls and poor reception

Coverage and call quality, as well as network speed has been really poor lately. Any reason why????

Re: Lots of dropped calls and poor reception
Customer Support

Hey! Thanks for reaching out to us in regard  to your service! I'd be happy to assist and get this figured out for you. Can you please provide me with your ZIP code?