Network. Extender not working with IPhone 13
Okcorral59
Enthusiast - Level 1

Hello,

I just switched to an IPhone 13 and it does not connect to the Verizon network extender. Can anyone help with this issue?

thanks

Labels (1)
Re: Network. Extender not working with IPhone 13
mama23dogs
Legend

Use Wifi calling.

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Re: Network. Extender not working with IPhone 13
BuHair
Enthusiast - Level 1

Any luck getting this resolved??

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Re: Network. Extender not working with IPhone 13
mama23dogs
Legend

The network extender works by connecting to your home internet service. If you have home internet service you don't need the network extender just turn on Wi-Fi calling on your phone in settings and verify your 911 address.

 

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Re: Network. Extender not working with IPhone 13
vzw_customer_support
Customer Service Rep

We're here for you, and we want to help make sure your network extender is working! Please, send us a Private Note, so we can dig into the troubleshooting and get you taken care of right away!

 

*chance

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Re: Network. Extender not working with IPhone 13
georgegrafer
Enthusiast - Level 1

I am having the same problem - Network. Extender not working with IPhone 13

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Re: Network. Extender not working with IPhone 13
vzw_customer_support
Customer Service Rep

Georgegrafer, thank you so much for reaching out. We would love to check into this for you. Do you have Wi-Fi calling activated on the iPhone 13 https://www.verizon.com/support/knowledge-base-208397/

-Kevin

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