On iPhone release day I went to BestBuy and signed up for a new Verizon account with two Play Unlimited lines. I also bought two iPhone 13 Pros.
I wanted to take advantage of the Verizon trade in offer to trade in two iPhone XRs for $800 each
On the Verizon Trade-In site it only offers $142 for an iPhone
XR even when logged into my account.
I have tried dozens of chats and been on hold trying to get help for almost an hour and no one has answered.
I was excited to sign up but now I am very frustrated. Not a good experience. I am running out if time on my trade in window.
How do I get it to show the promotional deal value?
How can I even get help?