Re: Received empty box instead of iphone 13 pro max
Brandenb
Newbie

Really hoping it works out! I got my empty box today! Someone has a racket going on for sure in the warehouse. 
The label on box said 1.1 lb and that’s what the empties weigh. I didn’t have to sign for it but saw the truck pull in and out. Interior box had been ripped open leaving the cord only. 
Verizon says result of investigation in a couple of days. Hope so! 

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Re: Received empty box instead of iphone 13 pro max
josephmo
Enthusiast - Level 1

What a joke! Did you ever get a resolution? The same thing happened to me today and I have spent FIVE hours trying to get someone to give me an answer. Finally was told that I had to file a claim. I'm not looking forward to dealing with the mess that is VZW.

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