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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Swap device isn't working for two iphone 13
cjgronlund
Member

Purchased two iphone 13s in Nov. Activated, then deactivated - waiting to give them for xmas. 

Unable to do device swaps today. Both devices are in the system, have SIMs, and show VERIZON on the screen. But, no voice or message service. 

What's up? Thank you!

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