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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Text Message preview and sound

I normally get a preview and sound when a text message comes in. Now I get nothing. I have made sure I have notifications turned on, have restarted the phone several times, have turned off and on airplane mode. Does anybody have any more suggestions on how to get a text message preview to come through when my phone is off? 

Re: Text Message preview and sound
Customer Support

Hello, Duckpond1! We understand how important is for you to get sound working. To further assist you, I will be sending you a PM, so we can check additional options.