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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Two spam numbers are getting around the filter
lhallelectrician

I have two spam numbers I’ve added to the block list & set calls nabbed by Call Filter to not go to voicemail, yet those two numbers are getting around the filter & going directly to voicemail. How can I fix that?

iPhone 13

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Re: Two spam numbers are getting around the filter
vzw_customer_support
Customer Support

No one likes to get spam calls! When you blocked the numbers, did you block them with the Call Filter app or through the phone app on your iPhone 13?

-Nikki

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Re: Two spam numbers are getting around the filter
lhallelectrician

Hi, there are no numbers stored in the iPhone’s own block list. I’ve also tried the neighborhood block in the app for the area code & exchange prefix, they still get around it & leave messages in my voicemail without the phone even ringing.

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Re: Two spam numbers are getting around the filter
vzw_customer_support
Customer Support

You can also block the numbers by logging in to My Verizon > Manage Device > Block calls and Messages. 

*Cassie

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