Got a Brand New 13 to replace a device that cannot be found. Requested the number from the old phone be used. 3 days later I still have no service. A simple request to use the number of the phone that was MIA. Both Phones are in my account. Wow. Definitely moving to a different carrier.
Yes- myself included, Verizon has now beaten Comcast and even the IRS in the WORST customer service ever. Moving to another carrier ASAP!
Start a new topic or ask questions in the open forum.
