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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Voicemail doesn’t work

My voicemail does not work at all.. I have spent hours trying to get it straightened out with Verizon.. all people hear when they try to leave a message is “welcome to the message management system please enter your mailbox number.” I have tried all the troubleshooting steps. I used to be with spectrum mobile and voicemail worked fine, as soon as my number was ported over to Verizon, voicemail would not work whatsoever.. I’m at a loss to get it to work and honestly considering switching to another carrier to get voicemail that works. Not to mention the service in my area, western North Carolina, is constantly getting worse… I pay a LOT of money for service that does not work like it’s supposed to.

Re: Voicemail doesn’t work
Customer Support

Good afternoon, Eag1esEye! We are concerned to hear your voicemail is not working accordingly, and we would love the opportunity to help you! Can you please elaborate more? When did you port your number in? Has this issue occured since the port?