Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
cell phone
elnjubelt27
Member

I need help- cannot get any resolution.  Verizon promised my bill would be lower and it is higher

0 Likes
Re: cell phone
vzw_customer_support
Customer Support

elnjubelt27,

 

We always aim to remain transparent when it comes to pricing, plans, and services. Have you reviewed your monthly statement? Do you see where the price increase came from? Are there additional features or services on your bill? Please share more details.

-Mark

0 Likes