Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
iPhone 13 pro max/verizon app

Hey guys I recently got the new iPhone 13 pro max and when logging into the my Verizon app it says I don’t have SMS and my email is isn’t set up? Verizon doesn’t seem to know what’s going on and so far I can’t find any info related to a fix? Can anyone help thanks a buch

Re: iPhone 13 pro max/verizon app

I have the same problem with my iPhone 13 pro. Verizon got the app to work. I closed it, and have the same message again. I bought my phone directly from Apple not sure if that has something to do with it.