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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
poor reception at home and at work
msmall50
Member

I have little or no bars of reception at work and at home. I have reset my network settings and tried to update carrier settings but no update available. What can I do now?

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Re: poor reception at home and at work
vzw_customer_support
Customer Support

 

msmall50,

We can relate to your need for signal at the places you need it most. Help has arrived. Has signal always been like this at these locations or is this a new concern? Are there other Verizon customer s you know of with similar concerns at these locations?

-Arya

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Re: poor reception at home and at work
Crturner
Member

Hello, my cellular signal is poor at my house/neighborhood, since moving in 4 years ago, if I drive 1 mile away it is great. I think I’m in a “dead zone” zip code 28411. (Gordon road). I am increasingly working more from home and this is becoming an issue, my neighbor switched to T-mobile but still has the same issue. Any suggestions?Iphone 13 btw.

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