verizon keeps on charging me $200 a month extra for international plan even though I used only for one month and even though their employee changed the setting to stop charging the international plan, every month my bill is up 200 dollars and I keep calling and no one is able to stop it. Verizon either totally incompetent or fraudsters - or both!
I used the International Plan for two months, and it was scheduled to be removed at the end of our trip. Instead, Verizon keeps charging us. Despite multiple phone calls and countless hours with customer "service" we keep getting charged! All the customer service reps say they have take care of the problem but after we hang up nothing has changed. Very, very frustrating. What do we have to do? Switch to a different carrier?
We would be sad if you left us. I would love to help. Please meet us in a private message so we can further help.