Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Issues already. Can’t receive calls or text messages

I was just talking to a rep over the Verizon chat and she said she was transferring me over to get an updated on the ticket in how I can’t even receive calls or text messages. I’ve been dealing with this since Sept 23 or so when I got my new phone and ported over my number due to it being linked to multiple things that’s need to send me a code to log in or I don’t have access to that stuff anymore. I wasn’t able to get any calls from my doctors , nurses, nor notifications about anything regrading sms needing to be sent (codes, links, etc) 


This has been frustrating I was trying to see if I can get a credit because of this key thing I needed before trading having issues and they’re trying to up sales me things and ignore that I can’t even do much with my phone besides get iMessage texts. I just wanted a credit for time without service and check on the ticket they told me they were doing on the 26th and I don’t even get that. Only down fall about boost was I couldn’t text in hospitals or medical facilities which I need to now. I kind of regret switching over so far it’s just been a stressful mess where I can’t access most of my stuff let alone get an answer for my questions.  

I should’ve known there would be an issue when I had my trade in phone showing texts and this one wasn’t even showing messages.