Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Please help - lost order

I ordered the new iPhone 14 pro on September 17th. My credit card has been charged and I have the order confirmation via email. it's still not ready for pickup despite the store having them in stock. When i called Verizon the woman told me she did not have my order. I don't know how i'd be able to give her the location tag, order confirmation etc if the order doesn't exist.


This is super frustrating as i could have just bought the phone at Apple and picked it up the same day.

Tags (2)