Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Trade in in-store instead of shipping back?
jd369
Member

Upgraded my phone on Monday in-store, and received a UPS label to ship my phone back (I have to get my own box as the store didnt have any).  My question is can I just go back to the store and request they take the trade in?  There seems to be quite a few issues with trade values being decreased once the phone is recieved, and even notifications that the phone received was not the phone that was traded in.  It would be much more convenient if I could just drop the phone off at a Verizon store.  

0 Likes