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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Verizon line difficulties

For the past two months, there have numerous problems with the cell phone line I have had for 20 years.  This is not phone related as I sent one phone back and upgraded after that to the Iphone Pro Max.  10+ interactions with customer support has resulted in not fixing a problem where all calls go straight to voicemail.  

Now, after several calls failed, I contacted support again last night.  The result is a phone with absolutely no service since yesterday.  This is after 25+ hours of working with support over the past two months to fix the issues.