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2 weeks old.. used replacement, and audio issues.

I bought this phone brand new. 2 weeks ago or so!! It has had issues since day one. People can't hear me, and the calls don't go through. I was just told, even though they are FREE right now and I PAID for mine 2 weeks ago, it's a used phone I'd get for my new one that came with issues. It's just maddening!! Has anyone else had these issues with the iphone 4?    

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