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3g not working
massettielle
Member

My 3G on my iPhone 4S is not working - I tried restarting my phone, turning my cellular data on and off, and resetting my network settings. what else can i do?Verizon Wireless Customer Support

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Re: 3g not working
3boymom
Member

I have had the same issues since last night.  I have tried resetting the network settings 3 times.

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Re: 3g not working
Tmm78
Member

my 3 g stopped working as well i hope one of us will get an answer soon 

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Re: 3g not working
vzw_customer_support
Customer Support

Lets get the service to work massettielle! What is your zip code? Did this issue just start? How does it work in other areas? Do other functions on your device work (voice, text)?

Share details so that we can better assist.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: 3g not working
vzw_customer_support
Customer Support

Hi 3boymom!

Let's see what's causing the problem! Current zip code? Are you experiencing the issue in and outdoors?

Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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Re: 3g not working
vzw_customer_support
Customer Support

Let's get your 3G back on Tmm78! Please call *228>option 1>power off/on at end of call, test. If issue continue, please provide your ZIP code and software version.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: 3g not working
Tmm78
Member

my zip is 95519 and if i have the right number the version is 7.1.2

(11D257)

On Sun, Jul 13, 2014 at 4:55 PM, Verizon Wireless Customer Support <

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Re: 3g not working
vzw_customer_support
Customer Support

Thanks for the details, Tmm78. How long ago did the problems begin with your 3G signal? The area looks well covered. Is anyone else in your area having 3G signal issues?

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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Re: 3g not working
Tmm78
Member

The only other people i know with 3g signals are doing fine its just me i

guess. And its been about 2 weeks, it worked fine for a long time after i

first got my phone. i thought i had my settings off or messed up but i have

tryed everything i an think of . Thanks

On Thu, Jul 17, 2014 at 5:25 AM, Verizon Wireless Customer Support <

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Re: 3g not working
Tmm78
Member

I just now tried my 3g and weird but now it seems to be working fine

Private info removed as required by the

Message was edited by: Admin Moderator

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