Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
4s can't get any service?
Ginny_king
Member

My daughter's 4s won't get data, won't connect to wireless, won't text, won't make calls.  Just keeps saying "searching....." in upper left corner. Tried resetting network. Ran through the Troubleshooting Assistant. Any ideas?

Labels (1)
0 Likes
Re: 4s can't get any service?
vzw_customer_support
Customer Support

I regret to learn of the issues with your daughters phone, Ginny.king! What is your zip code? Is this issue happening with any other phone? It seems like you did your fair of troubleshooting. Lets try to toggle airplane mode off/on. Also what is the software version? Go to settings > general > about and advise what the version is.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: 4s can't get any service?
Ginny_king
Member

She has iOS 8.1. We have tried toggling airplane, wifi, on/off. Everything that we can think to do.

0 Likes