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4s new problem, can't find wifi, just 3G
nank
Newbie
‎05-19-2013 03:10 AM

I, too, have newly encountered wifi connectifity problems with 4s. I have tried posted recommendations. ( *228, reset. ) Are there any recent problems with Verizon connectivity?

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Re: 4s new problem, can't find wifi, just 3G
vzw_customer_support
Customer Service Rep
‎05-21-2013 05:21 AM

Hello nank,

I am so sorry to hear that you are having issues with your WIFI.  I know how important it is to be able to utilize your WIFI to save data on your plan.  In order to make sure you are getting the best WIFI signal for your device.  Is your device on the current software version? You can check the software version by going into settings, general, software update.  Your verison should be 6.1.4, if it is showing different. Please follow the steps to update your software on the device.  Once this is completed test to make sure your device WIFI is now acting correctly.

WarrenM_VZWSupport
Follow us on Twitter @VZWSupport

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4s new problem, can't find wifi, just 3G
blankit
Newbie
‎05-21-2013 06:37 AM

eh..may i ask u for help?

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Re: 4s new problem, can't find wifi, just 3G
fitzx656
Newbie
‎05-22-2013 04:27 PM

I'm having the same issue, my 4s can't find wifi or bluetooth.. please help!

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Re: 4s new problem, can't find wifi, just 3G
williamledbett4
Newbie
‎05-23-2013 07:49 AM

I believe this may be a new issue with the iPhone 4s

I contacted service desk and they advised to reinstall software.

Believe it is a hardware issue, waiting on my new phone to arrive today

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Re: 4s new problem, can't find wifi, just 3G
Not applicable
‎05-23-2013 04:47 PM

This may help.   http://m.youtube.com/#/watch?v=o_ws5srnVVM&feature=youtu.be&desktop_uri=%2Fwatch%3Fv%3Do_ws5srnVVM%2...

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Re: 4s new problem, can't find wifi, just 3G
Not applicable
‎05-23-2013 04:48 PM

Don't know if this is your problem but a You Tube video from the Apple Support Forum is here:

http://m.youtube.com/#/watch?v=o_ws5srnVVM&feature=youtu.be&desktop_uri=%2Fwatch%3Fv%3Do_ws5srnVVM%2...  Good Luck

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Re: 4s new problem, can't find wifi, just 3G
Not applicable
‎05-23-2013 04:56 PM

Here is a fix from Apple  http://support.apple.com/kb/ts1559

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Re: 4s new problem, can't find wifi, just 3G
epi231
Newbie
‎05-23-2013 05:02 PM

@Elector I tried their fix with no luck. Has anyone else had luck with that fix?

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